Setup, replacement & quick fixes
- ✓Computer optimization and cleanup
- ✓Email, Outlook, and printer setup
- ✓Common component replacement
- ✓Home or office network configuration
Straightforward service
Know what to expect before work begins.
We first diagnose the problem, explain what we expect the work to involve, and give you an estimate whenever possible.
No fix, no charge
If your problem is not fixed, there is no service charge.Any expected parts or outside costs are discussed before the work proceeds.Typical service windows
Typical time for common services.
These time ranges are a guide, not a fixed quote. The condition of the device, available parts, the amount of data, and the cause of the problem can all affect how long the work takes.
Repair, cleanup & migration
- ✓Old-to-new computer data transfer
- ✓Virus and malware cleanup
- ✓Windows tune-up or installation
- ✓Backup and data-loss prevention setup
Larger service visits
- ✓New computer setup and configuration
- ✓Initial data recovery work
- ✓Multi-device or office setup
- ✓More involved troubleshooting
How pricing works
What happens before work starts.
Describe the problem
Tell us the device, symptoms, and when the issue started.
Receive a diagnosis
We identify the likely cause and whether on-site, remote, or shop work fits best.
Approve the work
We explain the expected work and get your approval before the repair moves forward.
Ongoing customers
Business and residential block hours.
Prepaid blocks of support time are available if you expect to need help regularly and want an easier way to plan for future service.
Call for the current hourly rate, available block sizes, and help choosing the right option for your situation.
Call for current pricing ↗Need a current estimate?