Computer repair & IT services

Computer help for the problems that slow you down.

Repair, setup, and everyday support for homes and small businesses across Aurora and the Denver Metro Area.

Computer technician repairing a laptop
30-daycustomer satisfaction guarantee

How we can help

Complete computer support, clearly explained.

We help with laptops, desktop PCs, Macs, networks, printers, software, and the files stored on your devices. Service is available for homes and small businesses throughout Aurora and the Denver Metro Area.

Whether you need a repair, an upgrade, help setting something up, or someone to coordinate with a vendor, you will have one person to call and a clear explanation before any work begins.

Technician diagnosing and repairing a laptop computer01

Service 01

Laptop repair

Help with laptops that will not start, charge, connect, or run the way they should.

A laptop that will not start, charge, connect, or run reliably can interrupt work, school, and everyday life. Caspicom provides laptop repair for residential and small-business customers throughout Aurora and the Denver Metro Area. We begin with the symptoms, test the likely causes, and explain the practical repair options before moving forward.

Some problems can be corrected on-site or remotely, while hardware repairs may require pickup and work at our repair facility. We support major laptop brands and can help determine whether repairing, upgrading, or replacing the computer makes the most financial sense.

Common services include

  • Laptop keyboard replacement
  • Cracked or damaged screen replacement
  • Loose or broken DC power jack repair
  • Battery, fan, and overheating problems
  • Startup failures and slow performance
  • Laptop cleaning and maintenance
Ask about laptop repair
Desktop computer workstation receiving local technical support02

Service 02

Desktop computer and PC repair

Troubleshooting and repair for Windows desktops, custom PCs, and business workstations.

Caspicom repairs desktop computers for home users and small businesses. Whether the PC will not turn on, Windows fails to load, programs freeze, or the computer has become unusually slow, we work methodically to identify the actual cause instead of guessing.

Many software problems can be resolved remotely. Hardware failures can often be handled during an on-site visit; when a part must be ordered or additional bench testing is needed, we can arrange pickup, repair, and return. We work with Dell, HP, Lenovo, Acer, ASUS, PowerSpec, custom-built systems, and many other brands.

Common services include

  • Computer will not turn on or start Windows
  • Freezing, crashing, and unexpected restarts
  • No picture, keyboard, mouse, or printer response
  • Power supply, memory, and storage replacement
  • Motherboard and component diagnosis
  • Windows repair, installation, and tune-ups
Ask about desktop pc repair
Computer storage device being handled for data recovery03

Service 03

Data recovery and backup

Help recovering important photos, documents, schoolwork, and business files—plus a safer plan for protecting them.

Data can disappear after accidental deletion, drive failure, file-system corruption, malware, liquid damage, or a computer that no longer starts. We evaluate the storage device and use professional recovery tools to retrieve accessible files from desktops, laptops, external hard drives, and USB storage.

Recovery is only half the solution. Caspicom can also configure automatic local or cloud backups, file versioning, and recovery testing. A good backup plan protects family photos and personal records while helping a small business recover from hardware failure, theft, or ransomware.

Common services include

  • Hard-drive, SSD, and USB file recovery
  • Files transferred from an old computer
  • External-drive and cloud backup setup
  • Automatic off-site backup options
  • File versioning and restore assistance
  • Business backup and recovery planning
Ask about data recovery
Technician working on an Apple-style notebook computer04

Service 04

Mac and MacBook repair

Local support for MacBook, MacBook Air, MacBook Pro, and iMac hardware and software problems.

A Mac can be well built and still develop a worn battery, broken screen, damaged keyboard, storage failure, or operating-system problem. We help identify the model, year, and correct replacement part, then explain the cost and expected turnaround.

Caspicom also provides macOS troubleshooting, storage upgrades where the model permits them, data transfer, application setup, and general Mac support. Pickup and return can be arranged for repairs that cannot be completed at your home or office.

Common services include

  • MacBook battery replacement
  • MacBook screen and keyboard repair
  • iMac troubleshooting and repair
  • Storage replacement and data transfer
  • macOS startup and software problems
  • Performance diagnosis and cleanup
Ask about mac repair
IT specialist helping a customer with computer security05

Service 05

Virus, malware, and ransomware removal

Careful cleanup to remove the threat, repair Windows, and protect your personal files.

Viruses and unwanted software can display constant pop-ups, redirect web searches, slow the computer, disable security tools, steal passwords, or lock important files. Malware often hides inside system folders and can return when only the visible symptoms are removed.

We scan for viruses, spyware, adware, rootkits, Trojans, and other malicious programs, remove detected threats, repair affected operating-system components, and apply critical updates. When appropriate, we also review browser extensions, startup programs, and security settings and explain how to reduce the chance of another infection.

Common services include

  • Virus, spyware, and adware cleanup
  • Ransomware and suspicious-pop-up diagnosis
  • Operating-system repair and testing
  • Critical Windows and security updates
  • Browser and startup-program cleanup
  • Practical prevention recommendations
Ask about malware removal
Friendly technical support for software installation06

Service 06

Software installation and configuration

Installation, updates, migration, and troubleshooting for the applications used at home and at work.

Installing software is not always as simple as clicking a button. License activation, system requirements, account access, data migration, updates, and compatibility issues can make a new application difficult to use. Caspicom installs and configures software so it is ready for the person who needs it.

For small businesses without an internal IT department, we can deploy applications across several computers, configure email and Microsoft 365, move user data, and coordinate with the software vendor when necessary. Support is available on-site or remotely depending on the job.

Common services include

  • Application installation and activation
  • Microsoft 365, Outlook, and email setup
  • Windows and macOS software troubleshooting
  • Operating-system installation
  • Business application rollouts
  • Updates, migration, and user assistance
Ask about software setup
Computer memory and storage hardware prepared for an upgrade07

Service 07

Computer hardware upgrades

Practical upgrades that can make your computer faster and help it last longer.

A slow computer does not always need to be replaced. More memory, a faster solid-state drive, improved cooling, or the right video card can produce a meaningful performance improvement. We evaluate how you use the computer and recommend upgrades that fit the system, workload, and budget.

Caspicom can install the component, migrate data when needed, update drivers, and test the system after the work is complete. We also provide internal cleaning and preventative maintenance to address dust buildup and overheating.

Common services include

  • RAM and solid-state drive upgrades
  • Hard-drive replacement and data migration
  • Video card and power-supply installation
  • Processor and cooling improvements
  • Component compatibility review
  • Internal cleaning and performance testing
Ask about hardware upgrades
Quality components arranged for a custom desktop computer build08

Service 08

Custom-built computers

A carefully selected PC for business, gaming, engineering, photography, video editing, or everyday home use.

A custom computer is built around the work it must perform. We discuss your applications, performance expectations, upgrade plans, and budget before selecting reliable components. That avoids paying for features you do not need while ensuring important workloads have enough processor, memory, graphics, and storage capacity.

The same builder works with you through component selection, assembly, operating-system installation, testing, and final setup. Systems are assembled with attention to airflow, cable management, reliability, and future serviceability.

Common services include

  • Home and small-business desktop PCs
  • Gaming and high-performance systems
  • Photo and video editing workstations
  • Needs assessment and component selection
  • Professional assembly and testing
  • Future upgrade planning
Ask about custom computers
Small office receiving network, Wi-Fi, and printer support09

Service 09

Network, Wi-Fi, VPN, and printer services

Reliable connectivity and shared-device support for homes, home offices, and small-business locations.

Slow Wi-Fi, dead zones, dropped connections, and printers that constantly go offline can make otherwise good computers difficult to use. We troubleshoot the full path—from the internet connection and router to switches, cabling, wireless coverage, computers, and shared devices.

For small businesses, Caspicom can configure secure wired and wireless networks, firewalls, switches, VPN access, wall jacks, and network printers. We also work with internet and equipment vendors when a problem crosses between systems, giving you one technical point of contact.

Common services include

  • Wi-Fi and router configuration
  • Network printer installation and repair
  • Switches, cabling, and wall jacks
  • Firewall and network security review
  • Virtual private network (VPN) setup
  • Home-office and small-business support
Ask about networks & wi-fi

Local computer help

Serving Aurora and the Denver Metro Area.

Caspicom supports residential customers, home offices, and small businesses across Aurora, Denver, Centennial, Englewood, Greenwood Village, Littleton, Lakewood, Parker, Commerce City, Thornton, Westminster, Arvada, and nearby Denver Metro communities. On-site and remote support are available when appropriate for the problem.

Not sure which service you need? Tell us what the computer is doing, when the problem started, and whether you see an error message. We will help you decide what to do next.

Not sure what failed?

Start with the symptoms. We’ll handle the diagnosis.

Tell us what’s going wrong